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Health Check Page 📰

If Something Isn’t Working, This Page Is a Good Place To Start Looking for Issues

Health checks


  • Administrator email address
  • Default group for new users 
  • Download profiles    
  • Email server settings 
  • Embed media view instances    
  • Field classes 
  • Fully qualified domain name 
  • Geolocation database is up-to-date
  • Imagen Task Manager is running
  • Public access to StorageService and CDN   
  • Stills profile to use for clips

https://[your_imagen_domain]/appConfig/healthcheck

health-check

 

Accessibility 👍Welcome to Imagen!Automated transcription (Speech-to-Text) 👨‍🎓Welcome to Imagen!Developers' Guide 📕 🔒Welcome to Imagen!How We Can Help You Onboard Your Content 📕Welcome to Imagen!Introduction to Imagen 📕Welcome to Imagen!Onboarding Guide 📕Welcome to Imagen!The Imagen Transcoder Farm 📕Welcome to Imagen!The Imagen Video Player 📕Welcome to Imagen!Storage Availability 🤔Welcome to Imagen!Storage Options 🤔Welcome to Imagen!Storage Security 🤔Welcome to Imagen!Which Theme Is Right for Me 🤔Welcome to Imagen!Why Is User Experience So Important? 🤔Welcome to Imagen!Imagen Term Glossary 📰Welcome to Imagen!Supported Browsers 📰Welcome to Imagen!Video Player Keyboard Shortcuts 📰Welcome to Imagen!What is a Media Object Timeline 👩‍🎓Welcome to Imagen!Newbie Checklist 👋Welcome to Imagen!Activity History ⚡FindGoogle Analytics 👩‍🎓FindAdding Annotations to Your Video Content ⚡FindAnnotation Layers 📕FindAnnotations Guide📕FindExporting Annotations ⚡FindGenerate Subtitles for Audio Content ⚡FindGenerate subtitles for video content ⚡FindGrouping Annotations on Export ⚡FindImagen Subtitle Guide 📕FindReordering Objects Within a Collection 📕FindCustom ReportingFindHow can I see the Open-Source Programming Languages used by Imagen? 🤔FindIf I search on the homepage, I get one type of search URL. But I get a different kind of URL on the "Search Results Page" 🤔FindMy search results seem out of date ⚠️FindWhat metadata does Imagen extract from my video content? 🤔FindImagen Query Language - Media Viewer Widget ⚡FindImagen Query Language Reference 📰FindUnderstanding Imagen Query Language 👨‍🏫FindArtificial Intelligence ServicesFindDescriptive Metadata Fields 📕FindExtracting Image Metadata on Import ⚡FindField Types and Record Schema 📕FindImagen Query Language - Related Records View ⚡FindImagen Query Language Guide 📕FindImagen XML Schema Mapping (XSLT) 📕FindSingle/multi-select fields - remote validationFindActivate a Language license ⚡FindChange My Default Language ⚡FindDisplay Multilanguage Annotations ⚡FindHow to configure multilanguage logos ⚡Findlanguage packs 📕FindCreating Parent/Child Field DependenciesFindDeleting RecordsFindRecords & Media Objects 📕FindUpdating Records ⚡FindAdd Fields to the Search Index ⚡FindAdding a filter to the search page ⚡FindAdvanced Search Reference 📰FindSaved Searches 📕FindSearch Index Guide 📕FindUpdating the Imagen Search Index ⚡FindBespoke Ingestion 📕StoreWhat is a 'Watchfolder'? 📕StoreImport from Dropbox ⚡StoreImport from OneDrive ⚡StoreUsing the Record (XML) Import Widget ⚡StoreCan non-media file types still be uploaded to Imagen?🤔StoreCreate a record with media ⚡StoreCreate an empty record with metadata ⚡StoreCreate Imagen XML in Excel 👩‍🎓StoreCreate multiple records, each with a single piece of media ⚡StoreImagen Media Workflows 📕StoreImport Media from a URL ⚡StoreMedia Import and Ingestion 📕StoreOptions for Onboarding your Metadata and Media 🤔StorePFR (Partial File Restore) and Segments 📕StoreWhat information do you store about my video during ingest? 🤔StoreBurnt-in Timecodes (BITC) 📕StoreThe Imagen Image Editor ⚡StoreWatermarking ⚡Store.PDF ViewerStoreAdd a Document Viewer ⚡StoreConfiguring Amazon S3 Intelligent-TieringStoreStorage Costs 📕StoreStorage Profile Reference 📄StoreStorage Replication 🌐StoreSupported File Types 📰StoreConfiguring Amazon S3 Storage TutorialStoreConfiguring Wasabi Storage TutorialStoreStorage LocationsStoreWhy Has My Media Failed to Ingest to Wasabi? 🤔StoreConfiguring "Download Profiles" ⚡DistributeInstalling and Using Imagen Accelerated File Delivery (AFD) ⚡DistributeOrdering Clips on Behalf of Other Users 📕DistributeEdit Live Stream Notification Emails ⚡DistributeImagen Live Connect API 📰DistributeAd-hoc PaymentsDistributeIntroduction to Content Licensing 📕DistributePrep: Imagen License and Stripe Accounts ⚡DistributeShopping Basket Configuration📄DistributeShopping Baskets 📕DistributeSubscription Configuration ⚡DistributeSubscription Overview 📕DistributePOST /iweb/v1/notification 📰DistributeAnonymous Sharing Links to Collections (Septeber Release)DistributeCollections 📕DistributeEmbedding Media on External SitesDistributeShare media with unregistered usersDistributeSocial Media PublishingDistributeSunrise/Sunset Dates for Open Access Links ⚡DistributeCreate an MRSS Feed ⚡DistributeImagen Live Connect 📕DistributeImagen MRSS Feed Response 📰DistributeOver the top (OTT) Delivery 📕DistributeBatch Editing Record & Media ACLManageCustom ACLsManageSet When Your Users Can Access Your Content ⚡ManageSetting Default Access Control Lists (ACL) for Records, Media, and Collections ⚡ManageSetting Record & Media Access Control Lists (ACL)ManageWhat are "ACLs"? 🤔ManageChanging Your Theme ⚡ManageDisplay banners on your site 👩‍🎓ManageI want to add a theme, which is right for me 🤔ManagePreview a theme before you commit ⚡ManageAdding Users to Groups ⚡ManageSet Permissions for a Group of Users ⚡ManageDynamic form ⚡ManageImagen Query Language - The Carousel Widget ⚡ManageMap Viewer Widget ⚡ManageWidgets 📕ManageAdobe Premiere Pro IntegrationManageCache Page 📄ManageCookies Page 📰ManageDisplay Fields 📄ManageEmail 📄ManageEnvironment Page📰ManageFederations 📰ManageGeolocation database 📰ManageGlobal Settings Page 📄ManageHealth Check Page 📰ManageMailing List 📄ManageMaintenance Mode 📄ManageThe Imagen Admin Interface Directory 📋 (Private)ManageUpdate Page 📰ManageUser Intelligence 📕ManageCreate an OrganisationManageAdding users to user groups through organisations ⚡ManageConfiguring Federated SSO ⚡ManageConfiguring your SSO service provider ⚡ManageGuide to SSO 👩‍🏫ManageI'm being sent back to ImagenWeb from the IDP but I can't get any further 🤔ManageCustom Cookie Policy (Javascript) TutorialManageImagen Event ServiceManageBanning a User from Site Access ⚡ManageClear Users That Have Not Been ValidatedManageCreate a Custom Registration ProcessManageCreating Custom Registration FieldsManageCreating request/approval relationships ⚡ManageCustomizing your Login Page ⚡ManageGrant a User Administrator PermissionsManageGrant a User Developer PermissionsManageGranting Site Permissions to an Individual User ⚡ManageGuide to Building Access Control 📕ManageIntroduction to Users, Groups, and Organisations 📕ManageManage Permissions with Imagen 📕ManagePreview Only AccessManageRestrict user sign-ups by geographyManageSetting User Signup RulesManageUser Permissions 📰ManageHow do I add reCAPTCHA to my Imagen siteManageCore REST Interface 📰DevelopersGET /api/v1/endpoints 📰DevelopersGet /core/v1/application 📰DevelopersGET /imcc/v1/job/list 📰DevelopersGET /licenceStatus/📰 WIPDevelopersGET /user/ 📰DevelopersGET history 📰DevelopersGET imcc/v1/job/count 📰DevelopersGET job/search📰DevelopersGET rights 📰DevelopersPut /imcc/v1/job 📰DevelopersAuthentication via Signed String📰DevelopersHow to authenticate API calls with a Bearer token 📰DevelopersCreating an Application in Imagen ⚡DevelopersGaining a Bearer Token ⚡DevelopersGET /iweb/v1/search 📰DevelopersImagen API Documentation 📕 🔒DevelopersGET /iweb/v1/notifications 📰DevelopersGET Profiles 📰DevelopersExample MRSS Reader (Powershell) 📄DevelopersImagen XML Reference 📰DevelopersNew metadata-only record with no media 📰DevelopersNew record with a single piece of media 📰DevelopersNew record with multiple pieces of media📰DevelopersRecord update adding new media📰DevelopersRecord update with metadata only 📰DevelopersSet ACL by XML 📰DevelopersGET /import/record 📰DevelopersGET /iweb/v1/download 📰DevelopersPUT /import/record/ 📰DevelopersCreating a Video Record with the Imagen API 👩‍🏫DevelopersFind the UMID of a media file 👩‍🏫DevelopersHow to find an Import Record (job) GUID 👩‍🏫DevelopersHow to find your Media Control Centre FQDN ⚡ 🔒DevelopersHow to find your media ID 👩‍🏫DevelopersHow to Find Your Resource Group Name 👩‍🏫DevelopersProgrammatic API Call Examples 📰DevelopersScopes 📰DevelopersStandard Failure Response 📰DevelopersWhat is a job priority? 👩‍🏫DevelopersDELETE /import/record/ 📰DevelopersDELETE /media 📰DevelopersGET /iweb/v1/users 📰DevelopersWebhooksDevelopersXML Watch Folder Tutorial (Lambda) 🔒Partners & InternalDELETE /imcc/v1/media/ 📰 🔒Partners & InternalDELETE /imcc/v1/record/ 📰 🔒Partners & InternalDELETE imcc/v1/import/record/ 📰 🔒Partners & InternalGET imcc/v1/import/record/ 📰 🔒Partners & InternalGET imcc/v1/record/search 📰 🔒Partners & InternalGET record/validateSearch 📰 🔒Partners & InternalPUT imcc/v1/import/record/ 📰 🔒Partners & InternalAdd a Video Player ⚡ 🔒Partners & InternalAdd an Audio Player ⚡ 🔒Partners & InternalAdd an Image Viewer ⚡ 🔒Partners & InternalMake a clip from a live feed in progress ⚡ 🔒Partners & InternalImagen Deployment Tutorial 🔒Partners & InternalWatchfolder Tutorial (Azure Function Media Uploaded Trigger) 🔒Partners & InternalWatchfolder Tutorial (Azure Function XML Uploaded Trigger) 🔒Partners & InternalOnboarding Playbook 🔒Partners & InternalJob and File Status Codes 📄 🔒Partners & InternalAdd a subtitles workflow to Imagen ⚡ 🔒Partners & InternalCreate a New Empty Workflow ⚡ 🔒Partners & InternalRest Plugin Setup for Vantage Integration 👩‍🔬 🔒Partners & InternalWatch Folder With FTPS Tutorial 👨‍🏫 🔒Partners & InternalXML Watch Folder Tutorial (Windows) 🔒Partners & Internal